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How to spot a tech support scam

Scammers love to pose as tech support. Knowing the warning signs is the best protection, and a genuine engineer will never do the things below.

Unexpected contact

Real companies do not ring you out of the blue to say your computer has a virus. If someone calls claiming to be from a big tech firm warning of a problem you did not report, be very wary.

Pressure and urgency

Scams rely on panic, the classic "act now or lose your files". A trustworthy engineer gives you time and never rushes you into decisions.

Requests for remote access or odd payments

Be extremely cautious if someone you did not contact asks to take control of your device, or wants payment by gift cards, vouchers or bank transfer to a personal account.

How to stay safe

  • Hang up and contact the company yourself using a number you trust.
  • Never share passwords or one-time codes with a caller.
  • Do not click pop-ups warning of infections. Close the browser instead.

Every Tech Near Me engineer is ID-verified and DBS-checked, and we will always confirm your booking before any work. If you think you have been targeted, we can check your device and lock things down.

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